Service terms
Version: 24 October 2026 · CVJanssens BV
Provider and service
CVJanssens BV, Bergenstraat 94, 2480 Dessel, Belgium, BE1017732710, provides StockKompas to business Shopify merchants. The app displays stock information and calculates a reorder proposal from merchant-provided inputs. The merchant remains responsible for purchases, supplier terms, taxes, transport, data accuracy and business decisions. The app does not place supplier orders, modify Shopify inventory or guarantee sales, profit or prevention of stockouts.
Current functional limits
The first release supports one EUR store currency and up to 5,000 stock/location records. Aggregate sales data, the sample period, lead times, buffers and pack/minimum quantities must be supplied or checked by the merchant. Suggested defaults are not confirmed supplier facts. Incoming stock has no confirmed arrival date in the snapshot. Missing or zero unit costs and missing SKUs can prevent a product entering the purchase proposal. Data limits or incomplete reads are reported; incomplete imports do not replace a previous complete snapshot.
Subscriptions and cancellation
Any paid plan, billing interval, trial and taxes are shown on Shopify’s plan approval screen before a charge is approved. Paid app charges are handled only by Shopify App Pricing. The merchant can manage its plan in Shopify; uninstalling stops future recurring app charges subject to Shopify’s processing rules. Previously accrued charges and any refund request are handled under Shopify’s billing rules and applicable law. The public Standard plan is USD 29 per 30 days with a 14-day trial, as shown by Shopify before approval. Development-store testing is free. There are no supplier purchase charges or advertising fees from the app.
Merchant responsibilities
Use the app only with stores and data you are authorized to manage. Check the data and the proposal before ordering. Do not upload customer records, special-category personal data, malware, unlawful content or third-party information you have no right to use. You retain your rights to uploaded data; you authorize only the processing needed to supply and protect the service.
Support and changes
Contact cvjanssens@gmail.com in English or Dutch. There is currently no guaranteed response time, uptime percentage or dedicated emergency support. We may maintain and improve the service and must inform merchants of material changes where required. If the service is discontinued, affected merchants will be informed and offered a reasonable opportunity to export their current data.
Data and termination
The privacy notice and data-processing terms describe how store data is handled. On termination, active app data is erased on an authenticated uninstall/redaction notification; backup copies expire within 30 days. A merchant may request an export or erasure through support after its authority is verified. Store-level data exported from the app does not include Shopify authentication secrets.
Responsibility and applicable law
Nothing in these terms excludes liability or rights that cannot lawfully be excluded. Any claim depends on applicable law and the facts; these terms do not promise a limitation that overrides mandatory protections. Belgian law applies to the extent permitted, without displacing mandatory rights or jurisdiction rules. Business disputes should first be raised with the provider at the contact address above.